What is Mitrade?

Updated
Dr. Nguyen Hoang Phu
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Source: Mitrade

Mitrade, headquartered in Melbourne, Australia, was founded in 2011 by a dedicated team of experienced financial trading and fintech specialists.


As an online broker that adheres to strict regulatory standards and pays close attention to user experience, Mitrade has received numerous international awards from the financial industry.


If you are new to Mitrade, this article will provide important information about us, including our regulation, reputation, and customer service.


1. Mitrade Overview


As a global CFD broker, Mitrade offers features such as multiple licenses, flexible leverage, and a worldwide customer base. The following table summarizes some general and important information to help new users quickly grasp the essentials:


Information about Mitrade

CEO

Elven Jong

Headquarters

Melbourne, Australia

Customers

Over 3 million 

Platforms

Webtrade, Android/iOS App

Google play: 4.3

App store: 5.0

Licenses

ASIC (Australian Securities and Investments Commission) 


CySEC (Cyprus Securities and Exchange Commission)


CIMA (Cayman Islands Monetary Authority)


FSC (Financial Services Commission of Mauritius)

Notable Awards

40 awards, including:


  • Best Fintech Broker – Global by Global Forex Awards


  • The Next 100 Global Awards – trading platform by Global Banking Finance


  • Best Multi-Asset Broker by World Finance


Leverage

Flexible leverage according to the licensing jurisdictions.

Products


  • Forex: 60 currency pairs


  • Indices: 19 major stock indices


  • Stocks: 250+ stock tickers


  • Commodities: 14, including gold, silver, other precious metals, and crude oil


  • Cryptocurrencies: 61 types, including BTC, LTC, BCH, ETH, DOGE, and UNI


  • ETFs: 36 major ETFs, including Invesco QQQ Trust Series 1 ETF (QQQ)


Commissions

No commissions on trades

Spread

Competitive floating spreads

Overnight Fees

In line with industry standards

Deposit and Withdrawal Methods


Visa, Mastercard, Skrill, Neteller, Worldpay, Bank transfer, etc.



2. How to check Mitrade’s licenses


Mitrade owns multiple licenses to ensure the regulatory framework, Mitrade is a brand jointly used by multiple companies and it operates through the following companies:


License entity

Regualtory body

License number

How to check licenses

Mitrade Global Pty Ltd

ASIC (Australian Securities and Investments Commission) 



AFSL 398528

Learn how to check

Mitrade EU Limited 

CySEC (Cyprus Securities and Exchange Commission)




CIF 438/23

Learn how to check

Mitrade Holding Ltd

CIMA (Cayman Islands Monetary Authority)



SIB 1612446

Learn how to check

Mitrade International Ltd

FSC (Financial Services Commission of Mauritius)

GB20025791

Learn how to check


3. How does Mitrade protect clients

Mitrade ensures the protection of clients' funds through several important measures including:


  • Segregated Accounts: Client deposits are held in separate trust accounts, as mandated by regulations, which keeps them distinct from the company’s operational funds.


  • No Speculative Trading: Mitrade does not utilize client funds for its own operational activities or engage in speculative trading.


  • Independent Audits: External independent accounting firms conduct audits to verify compliance and the security of fund management.


  • Regulatory Compliance: Mitrade, as a licensed and regulated entity, adheres to established best practices for managing and safeguarding clients' funds.


In addition to these protective measures, Mitrade offers several advantages that enhance the overall trading experience:


  • Low Minimum Trade Amount and Threshold: This allows clients to start trading with minimal investment.


  • Regulated by Relevant Authorities: Mitrade operates under the supervision of recognized regulatory bodies, ensuring adherence to industry standards.


  • Simple and Intuitive Trading Platform: The platform is designed for ease of use, making it accessible for both new and experienced traders.


  • Expert Online Support Available 24/5: Clients have access to professional support during trading hours to assist with any inquiries.


  • Competitive Trading Costs with Low Spread: Mitrade provides cost-effective trading options, helping clients maximize their potential returns.


  • Negative Balance Protection: This feature ensures that clients cannot lose more than their deposited funds, providing an additional layer of security.


These strategies and features collectively ensure the safety and enhancement of the trading experience for clients.


4. Customer Service

As mentioned in Section 03, Mitrade supports its clients 24/5 through various methods, summarized in the following table:


Autonomous customer service


Artificial customer service

FAQs: https://www.mitrade.com/en/support/FAQ


Live chat

Help Centre: https://www.mitrade.com/en/support/help-centre


Email:cs@mitrade.com

cs.eu@mitrade.com




To overcome language barriers, the Mitrade CS team provides multilingual customer service tailored to the markets in which Mitrade operates.


5. What the press says about Mitrade

Here’s a table summarizing the press mentions and media coverage about Mitrade, along with comments reflecting the key points:


The press

Theme about Mitrade


AP NEWS

Mitrade Appoints New Australia CEO and Unveils Strategic Vision for Sustainable Growth

Yahoo Finance

Mitrade Tops Charts for Best Client Fund Security Worldwide, securing its position as the best forex trading app in Australia.

FOX40

Mitrade Earns Prestigious Honors as Global Fintech Broker and LATAM's Most Transparent Broker at Global Forex Awards

MarketWatch

Mitrade Receives Three Finance Excellence Awards: A Round-Up of Top-Tier Accomplishments

Bloomberg

Mitrade's Excellence Says It All: Wins Two Broker Awards, Debuts New iPad App


Comments:


  • User-Focused: The press coverage frequently emphasizes Mitrade’s commitment to providing a user-friendly experience, making it appealing for both new and experienced traders.


  • Recognition and Awards: By highlighting Mitrade's awards, media outlets reinforce the platform's credibility and position in the competitive trading market..


  • Customer Support: Many reports commend the quality of customer service, indicating that users feel well-supported throughout their trading journey.


  • Transparency and Security: Positive mentions regarding transparency and security measures resonate well in the media, establishing trust among potential users.


  • This coverage suggests that Mitrade is well-regarded in the financial community, focusing on user experience, support, and security.


6. Trusted partners of Mitrade

Mitrade, as a broker aiming to provide free trading tools and information resources to help users trade more fluently, strives to cooperate with several notable financial data providers, such as the following:


# Investing.com


Investing.com


Investing.com is a leading financial markets platform that provides real-time data, quotes, charts, and analysis across 250 exchanges worldwide. Founded in 2007, it serves over 46 million monthly users in 44 languages, offering access to more than 300,000 financial instruments. 


The platform covers various asset classes, including stocks, commodities, cryptocurrencies, and bonds, while also providing advanced tools and insights for traders and investors. With mobile apps available on iOS and Android, Investing.com aims to be a comprehensive resource for financial market information and trading support.


# Fxstreet.com


Fxstreet.com


XStreet is a global platform for Forex trading that provides real-time exchange rates, market analysis, and educational resources. Headquartered in Barcelona, it operates 24/5 with a team of experts providing unbiased information in 17 languages. 


FXStreet serves as a comprehensive meeting place for traders, featuring news, economic calendars, webinars, and a learning center to support both beginners and advanced traders in making informed decisions in the currency markets.


# Tradingview.com


 Tradingview.com


TradingView is a leading charting platform and social network for over 60 million traders and investors globally. Renowned for its user-friendly interface, it provides powerful tools for market analysis and the sharing of trading ideas. With a commitment to objectivity and user engagement, TradingView emphasizes the importance of high-quality data and community interaction. Over 1.5 million mobile app reviews have recognized the platform as the top destination for financial insights, with an average rating of 4.9.


Mitrade has consolidated resources from the mentioned brands. 


You can access Mitrade insights to find online market data, news, and analysis related to over 400 trading instruments:


Mitrade insights


You can also access TradingView charts on the Mitrade trading platforms, both PC and mobile, such as the webtrader, as follows:


 webtrader,

7. Summary

Mitrade is a global online broker that supports multiple languages and operates under strict regulatory standards. It offers a user-friendly trading platform for various financial instruments, ensuring a secure trading environment for its users. 


With a focus on transparency and customer service, Mitrade aims to provide traders with valuable resources and insights to improve their trading experience.


8. FAQs

#Is Mitrade legit?

Mitrade is a regulated broker under several authorities, ensuring compliance and security for its users.


#Does Mitrade have a demo account?

Yes, Mitrade provides a risk-free demo account with $50,000 virtual funds, allowing users to practice and gain experience before engaging in real trading.


#What is the maximum leverage on the Mitrade platform?

The maximum leverage limit varies depending on the regulatory body. For retail traders under ASIC and CySEC regulations, leverage ratios can range from 2:1 to 30:1, based on different trading instruments.


References:



Before making any trading decisions, it is important to equip yourself with sufficient fundamental knowledge, have a comprehensive understanding of market trends, be aware of risks and hidden costs, carefully consider investment targets, level of experience, risk appetite, and seek professional advice if necessary.


Furthermore, the content of this article is solely the author's personal opinion and does not necessarily constitute investment advice. The content of this article is for reference purposes only, and readers should not use this article as a basis for any investment decisions.


Investors should not rely on this information as a substitute for independent judgment or make decisions solely based on this information. It does not constitute any trading activity and does not guarantee any profits in trading.


If you have any inquiries regarding the data, information, or content related to Mitrade in this article, please contact us via email: insights@mitrade.com. The Mitrade team will carefully review the content to continue improving the quality of the article.



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